Crisis on
campus is an issue that no student affairs professional wants to face, however,
the reality in todays’ world is that most of us will encounter this situation
at some point in our careers. The key to
successful facing these events is having a plan. College campuses with solidified crisis
management plans can communicate efficiently with students, faculty, visitors,
and local community members. Often times,
crisis can bring individuals together.
However, without a plan to handle the crisis at hand and the after
effects of the crisis, an unexpected event could shake the foundations of
student and professional life on campus and in the community.
Surprisingly,
after the attacks on September 11, 2001, many college students who were
directly impacted said they did not plan on changing any of their educational
plans or career goals. Many reported
that they felt safe surrounded by their peers and found some sort of peace and
normalcy in their daily routines and classes.
Professors and other staff members also offered support and adequate
counseling for students. Pace
University’s World Trade Institute was destroyed, but the students at Pace
reported no plans of changing their major or career goal. Some researchers attribute that to the age of
those students, citing that young students had a robust future planned and
would only use this crisis as a form of motivation to succeed in their goals
and eventually change the world.
Gary
Thomas, director of the program for school preparedness and planning in the
National Center for Disaster Preparedness at Columbia University believes
schools should have plans for all possible situations. What might not be considered a terrorist
attack could have a serious impact on a campus.
A derailed train, a chemical spill, or even spreading fires could pose a
serious threat to campus crisis. He
encourages campuses to have plans intact to address multiple scenarios.
The first
step is to develop a comprehensive plan, identifying and addressing possible
risks in the surrounding areas. This
plan should be focused on four key phases:
mitigation and prevention; preparedness; response; and recovery. School administrators, faculty members, and
students should all be aware of plans and procedures. Practicing drills and updating the people on
campus of policy changes is key to success in crisis situations. Staff training and student orientations should
include information about crisis events and plans of action for all on
campus. Thomas encourages campuses to
look at other schools for suggestions, but to tailor policies and procedures
specifically for institutions.
According
to Barry Munitz, former head of the California State University System feels
that institutions should focus on the welfare of students. Rather than focusing on faculty benefits and
workloads, we should focus on preparing the next generation of students. In today’s world with such advanced
technology and access to more weapons than ever before, it is imperative that each
institution has a tested and reviewed plan of action for crisis events. Along with students’ emotional health, we are
also responsible for providing the safest environment for learning and
development.
Sources:
Pace U
Barry Munitz
A Plan of Your Own